🤝 Help Center
Find answers to common questions about GST Bill — invoicing, subscriptions, GST compliance, and more.
🚀 Quick Help
Getting Started
New to GST Bill? Start here for a complete setup guide.
Create First Invoice
Step-by-step guide to create your first GST-compliant invoice.
Setup Company Profile
Configure your company information, GSTIN, and invoice series.
Email & Delivery
Learn how invoice emails are sent and how to customise templates.
❓ Popular Questions
View all FAQs →How do I create a new invoice?
Go to Invoices → Create Invoice from the navigation bar. 1. Select your customer from the dropdown 2. Add line items (d...
Go to Invoices → Create Invoice from the navigation bar. 1. Select your customer from the dropdown 2. Add line items (description, quantity, rate, HSN/SAC code, tax rate) 3. The system automatically calculates CGST/SGST or IGST 4. Click Save to save as draft, or Save & Send to send immediately by email Your invoice will receive the next sequential number from your configured invoice series.
How does GST calculation work?
GST is calculated automatically based on: 1. Your registered state (set in Company Settings) 2. Your customer's state (...
GST is calculated automatically based on: 1. Your registered state (set in Company Settings) 2. Your customer's state (set in the customer record) 3. The GST rate per line item Intra-state (same state): Tax splits into CGST + SGST (50/50) Inter-state (different state): Full rate applies as IGST Example: 18% GST on an intra-state invoice → CGST 9% + SGST 9% Example: 18% GST on an inter-state invoice → IGST 18%
How do I send an invoice by email?
Open the invoice → click Send Email. The customer's email address is pre-filled from their customer record. Confirm it...
Open the invoice → click Send Email. The customer's email address is pre-filled from their customer record. Confirm it and click Send. The customer receives a professional email with the invoice PDF attached. Make sure the customer's email address is correct in their customer record.
📧 Still Need Help?
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Video Tutorials
Watch walkthrough videos for common tasks.
⚡ Response Time
We typically respond within 24 hours on business days (Monday–Saturday, 10am–6pm IST).